Contact center call quality agent jobs

Contact center call quality agent jobs

Quality Team Lead

EliResearch

Call Center Quality Lead. The Call Center Quality Manager will work with call center management to ensure that all telephone agents offer consistently...

21 hours ago - Faridabad, Haryana

Quality Assurance Specialist

RealPage

The Quality Assurance Specialist fairly and consistently reviews calls and emails of all Call Center agents for....

1 month ago - Hyderabad, Telangana

Client Experience & Quality Management

UBS

Collect, collate and analyze performance data on quality. Quality and customer experience matter to you for service deliverables?...

3 weeks ago - Pune, Maharashtra

Avaya Cc Engineering

DXC Technology

Responsible to Provide Tier-3 level Support for Avaya Contact Center Products, i.e Voice Portal, Application Enablement Services, Call Management Server, Avaya...

2 weeks ago - Bengaluru, Karnataka

Process Specialist

Cognizant

Handles Supervisor Calls and escalation calls. ' Perform quality assurance review on completed credentialing files....

1 week ago - Karnataka

Process Specialist

Cognizant

Handles Supervisor Calls and escalation calls. ' Perform quality assurance review on completed credentialing files....

2 weeks ago - Andhra Pradesh

Ica Expert

Agilent

Logging calls for PM activities. Ensure close working relationship with EMEAI(Europe & India) country Sales & Service Contact Centers (SSC) for a smooth...

2 months ago - Manesar, Haryana

Customer Care Rep

NCR

ATM Incident Management Call Center Analyst or Specialist I or Representative III. Collate feedback regarding field inputs on agents, analysts, reports and team...

1 month ago - Mumbai, Maharashtra

Pbk-complaints Off.-delhi

HDFC Bank

Decorum of the Center. To ensure accurate and error-free Complaint Management for the complaints received at the Call Center for Cards or....

1 month ago - Delhi, Delhi

Team Leader-cards-pbk-mohali

HDFC Bank

On the floor of the Call Center during the assigned shifts. Quality of our people and their extraordinary efforts....

2 months ago - Mohali, Punjab

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