ACD Management Jobs

ACD Management Jobs

Cti/ivr Software Engineer

Intuit Technology Services Private Limited

Workforce Management – Genesys WFM, Aspect eWFM. BE/B.Tech/MCA from reputed Institutions with good, consistent academic record....

2 weeks ago - Bangalore, Karnataka

Noc Ops Lead


Client Relationship Management. Ability to interact effectively with all levels of management and customers. Establish relationships and effectively communicate...

2 weeks ago - Pune, Maharashtra

Ctk Workforce Specialist

Amazon Dev Center India - Hyderabad

Knowledge of workforce management programs, principles and ACD (Automated Call Distribution) systems. Experience in project management....

1 month ago - Hyderabad, Telangana

Contributor Traffic


The ACD Operations & Planning team is responsible for the successful management of contact traffic, resource distribution to achieve service level targets,...

2 weeks ago - Bangalore, Karnataka

Senior Analyst - It


Network Management - Cisco Prime, RTMT, & Netscout. Eaton is a power management company with 2016 sales of $19.7 billion....

1 month ago - Pune, Maharashtra

Sr. Global Telecommunications Specialist

Time Inc

CMS - ACD statics and agent tracking. Technical support staff, vendors, service providers, and management as needed....

3 weeks ago - Bangalore, Karnataka

Mis Associate - Service Desk


Outstanding organizational and time management skills. We have a requirement for a WFM Analyst and are looking for someone who is currently handling MIS ...

4 weeks ago - Pune, Maharashtra

Technical Lead


Of test management / defect tracking systems. Genesys is the world’s leading provider of customer service and contact....

1 week ago - Chennai, Tamil Nadu

Business Analyst, Support Operations


3+ years’ experience in development and scaling of CRM, ACD, Workforce management and forecasting systems. The ideal candidate must have hands-on experience on...

1 month ago - Thiruvananthapuram, Kerala

Site Support Manager Ii


Experience with Cisco ACD. End-to-end IT service management experience. Excellent people management skills, including mapping career paths and motivation....

1 month ago - Mumbai, Maharashtra

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