ACD Management Jobs

ACD Management Jobs

L2 - Cisco Ucce/uccx

Servion Global Solutions

Perform change management in accordance with change management procedures • Perform capacity and performance and report whenever exception is reported and takes...

3 days ago - India

Technical Solutions Engineer

Akamai

Professional Services, and Account Management representatives. Management role for designated named accounts or strategic customers by....

5 days ago - Bangalore, Karnataka

Noc Engineer

NICE Systems

The Engineer will be responsible for Incident management, problem management, and change management. Role & Responsibility:....

1 week ago - Pune, Maharashtra

Workforce Real Time Analyst

Amazon Development Center India Pvt. Ltd.

Proficient with time management. Previous experience with ACD reporting desired. Contribute to consistently achieving service level goals by real-time...

3 weeks ago - Bangalore, Karnataka

Curriculum Developer

Genesys

3+ years’ technical experience with enterprise software, preferably related to contact centers, such as PBX, ACD, CRM, and IP telephony....

2 days ago - Chennai, Tamil Nadu

Sr. Service Manager (chennai, India)

Gigamon

Situational management of customer escalations. Consultative, Project and Account Management skills are required....

1 month ago - Chennai, Tamil Nadu

Team Leader - Global Planning And Real Time Optimization

American Express

Lead Call Center Management initiatives (e.g. Proven experience of coaching and building knowledge around call center management principles....

2 weeks ago - Gurgaon, Haryana

L2 - Cisco Ucce/uccx

Servion Global Solutions

Perform change management in accordance with change management procedures • Perform capacity and performance and report whenever exception is reported and takes...

3 weeks ago - Bangalore, Karnataka

Test & Turnup Engineer Service Delivery

AT&T

Working knowledge/experience in project management. Completing scheduled service activation, Answering ACD calls from customers and resolving Service activation...

1 month ago - Bangalore, Karnataka

Manager-workflow Mgmt

Concentrix

Centre Workforce Management experience. Expediting/verifying the overall success of WFM management. Intraday management of scheduling procedures, analysis of...

4 days ago - Gurgaon, Haryana

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