ACD Management Jobs

ACD Management Jobs

Noc Engineer

NICE

The Engineer will be responsible for Incident management, problem management, and change management. Role & Responsibility:....

2 weeks ago - Pune, Maharashtra

Senior Technical Services Engineer

Altisource

1-3 Years in dialer management experience. Knowledge of Incident Management Process and Ticketing systems. Dialer – Senior Technical Support Engineer (STSE)....

3 months ago - Bangalore, Karnataka

Senior Technical Services Engineer

Altisource Labs

1-3 Years in dialer management experience. Knowledge of Incident Management Process and Ticketing systems. Dialer – Senior Technical Support Engineer (STSE)....

3 months ago - Bangalore, Karnataka

Sr. Customer Service Executive - Service Assurance

Tata Communications

Time management to handle multiple issues and Good communication skills are mandatory. Implementation for IVR, ACD, Dialer, CTI, Multimedia, CRM Integrations,...

2 months ago - Pune, Maharashtra

Assistant Manager-analytics

ibiboGroup

 Administration of setup and utilization of Community WFM software and ACD reporting.  Taking care of intra-day management of scheduling procedures-analysis...

3 months ago - Gurgaon, Haryana

Technical Solutions Engineer Ii

Akamai

Bachelor's Degree in Computer Science/Engineering, Management Information Sciences (MIS), or relevant engineering/science fields....

3 weeks ago - Bangalore, Karnataka

Applications Delivery Specialist – Rti (ads)

NICE

Telephony- ACD Telephony experience - PBX, switch and ACD vendors - Avaya, Nortel, Aspect, Siemens and Cisco....

2 weeks ago - Bangalore, Karnataka

It Voice Engineer

Symantec

Knowledge of Global Change Management Processes. Ability to prioritize with good time management skills. Hands-On multisite contact center systems integration...

6 days ago - Pune, Maharashtra

Voice Support Specialist

IBM

Hands on experience on ACD platform. Responsible for managing and administrating ACD & Recording Infra & application & Surround system for inbound and outbound...

2 weeks ago - Pune, Maharashtra

Technical Instructor

Genesys

Exposure to other contact centre related technology or environments Management/ Supervisory/ Team working. Work well with other members of the training team and...

1 week ago - Chennai, Tamil Nadu

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