ACD Jobs

ACD Jobs

Technical Solutions Engineer

Akamai

About the Job As an Akamai Technical Solutions Engineer you will be an integral member of a team responsible for quickly resolving highly technical, complex

2 months ago - Bangalore, Karnataka

Telecommunication Specialist, Infrastructure

Ocwen Financial

Five+ years’ experience with call center environment telephony platforms such as ACD, IVR, call recording and auto dialer (Cisco(preferred), Avaya, Aspect,...

5 days ago - Pune, Maharashtra

Telecommunication Specialist, Infrastructure

Ocwen Financial Corporation

Five+ years’ experience with call center environment telephony platforms such as ACD, IVR, call recording and auto dialer (Cisco(preferred), Avaya, Aspect,...

6 days ago - Pune, Maharashtra

Manager - India It - India It

PwC

REQUIRED SKILLS, KNOWLEDGE, ABILITIES Good Knowledge in Avaya VoIP, Cisco VoIP, Cisco Video, Polycom, ACD & IT IS_CNS_Voice Network_Cisco 6+ years engineering...

2 hours ago - Bangalore, Karnataka

Presales Trainer - Real Time Solutions

NICE Systems

Solid knowledge in Contact Center technology (CTI, CRM, Dialers, Emulators, ACD) – an advantage. Deliver courses on NICE Solutions to customers, partners,...

1 week ago - Pune, Maharashtra

Technical Instructor

Genesys

The purpose of the role is to provide technical training to audiences in need of Genesys product training. This role will support training deliveries and

2 months ago - Chennai, Tamil Nadu

Assistant Manager-analytics

ibiboGroup

 Administration of setup and utilization of Community WFM software and ACD reporting. Managing Analytics team in-house & Vendor Locations....

1 month ago - Gurgaon, Haryana

Mis Associate - Service Desk

Mphasis

Preparing Daily, Weekly and Monthly report using ACD and SNOW Ticketing Tools. Roles and responsibilities:....

1 week ago - Pune, Maharashtra

Real Time Analyst

American Express

ACD experience (preferably Avaya CMS) with proficiency in manual skill changes, agent reports, agent traces, live call flows....

3 weeks ago - Gurgaon, Haryana

Quote Desk & Design Engineer

NICE Systems

It is also responsible for actively driving and managing the quote process from a technical and design perspective, working in conjunction with other members

3 weeks ago - Bangalore, Karnataka

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