ACD Jobs

ACD Jobs

Service Desk German Language


Clearly and concisely logs and tracks details of solutions provided to resolve customer issue (logs all ACD calls, emails and call-backs) maintaining and...

4 weeks ago - Bangalore, Karnataka

Instructional Designer

Aspect Software Inc

Unified Communications, Contact Center, Workforce Productivity, ACD, IVR, CRM, CMI and related technologies. Aspect employs a team of passionate individuals who...

1 week ago - Bangalore, Karnataka

Contributor Traffic


The ACD Operations & Planning team is responsible for the successful management of contact traffic, resource distribution to achieve service level targets,...

3 weeks ago - Bangalore, Karnataka

Noc Engineer

NICE Systems

Job Description: NICE NOC is a global group located in Bangalore, India and supporting all NIM, NPM, WFM installations for global clients The NOC engineer

2 months ago - Pune, Maharashtra

Technical Lead


Genesys is the world’s leading provider of customer service and contact software — with more than 4,700 customers in 120 countries. Drawing on its more than

2 weeks ago - Chennai, Tamil Nadu

Implementation Engineer

Ascenders Technologies

Should be able to understand IP based Routing, ACD, Router configurations, if understand IP based configuration and application/Software based implementation in...

4 weeks ago - Chennai, Tamil Nadu

Manager, Technical Support


Knowledge of various ACD call routing, Call processing, KDBs and CRMs systems. At Nuance, we empower people with the ability to seamlessly interact with their...

22 hours ago - Pune, Maharashtra

Network Engineer Ii

First Data

Network Engineer II - ( 2141100 ) Description First Data is a global leader in commerce-enabling technology solutions, serving more than six million

1 month ago - Chennai, Tamil Nadu

Mis Associate - Service Desk


We have a requirement for a WFM Analyst and are looking for someone who is currently handling MIS (Reporting) activities. Roles and Responsibilities: -

1 month ago - Pune, Maharashtra

Urgent Opening For Tech Support [vk_betsol_ts_july17]

Mindpool Technology

Design and establish open architecture to support a multi-vendor and proprietary ACD integration strategy. Lead the Avaya Call Center Tech Stack implementation,...

1 month ago - Bangalore, Karnataka

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